Terms of Service

Terms & Conditions

Effective Date: July 27, 2026 • MillWheel Private Limited

1. Platform Overview

By downloading, accessing, or using the MillWheel Customer App, Rider App, or Vendor App, you agree to comply with and be bound by these Terms & Conditions. The platform acts as a digital ledger and routing engine connecting customers with third-party local mills and logistics partners.

2. Ordering & Weight Calculations

Customers submit estimated booking weights. Final charges are calculated synchronously using the actual measured weight logged by our pickup partner during collection. Any difference is settled dynamically via digital wallet refunds or outstanding balance collections at handover.

3. Liability Limitations

MillWheel Private Limited ensures all participating mills and riders undergo FSSAI checks and background verifications. However, final processing quality, grain purity, or specific moisture toll loss lies with the respective processing mill vendor.