Effective Date: July 27, 2026 • MillWheel Private Limited
If the final weight of grains measured by our pickup partner during collection is less than the estimated booking weight, the calculated difference is credited instantly to the customer's digital wallet as a `Refund Adjustment` transaction.
Due to the customizable nature of food processing services, milled flour or pressed oil is non-returnable. If there are packaging damages or security QR seal issues, please report them to support within 3 hours of delivery to process store credits or wallet refunds.
If an order is cancelled before the pickup partner reaches your address, any online prepaid amounts are refunded in full to the original source within 5-7 business days.